Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Narvar is a customer experience platform. Our mission is to empower retailers to engage, optimize, and drive growth through personalized post-purchase experiences.
We don’t deliver your package, but we partner with over 1,000 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.
We keep you informed so you don’t have to contact customer support to ask “Where is my order?”
We make it simple to return or exchange if things don’t work out.
We’ll even predict when your package will arrive before you hit “buy”.
It’s likely you’ve encountered us before, through the companies we work with.
Browse our website or request a Narvar demo to talk to a product specialist.
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