Narvar's 2024 State of Returns report is here—get your copy now!
Ditch status-quo, one-size-fits-all returns. → Learn More
Narvar's 2024 State of Returns report is here—get your copy now!
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Maintain consumer confidence in the brand they trust and drive revenue through experiences customized to your consumer’s preferences, order history, shipment status, and locale.
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Take control of consumer expectations throughout the delivery journey by building confidence through omnichannel communication.
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Gain insight into shipment visibility status within your carrier network, monitoring exceptions and carrier trends to keep you ahead of the curve before WISMO calls start.
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Through exclusive carrier partnerships, allow customers to redirect to pickup locations, leave carrier delivery instructions, and stay informed when their packages are delivered to convenient access points.
Narvar integrates with 400+ carriers and 50+ ecommerce and Order Management Systems (OMS) — so you can focus on engaging, retaining, and delighting consumers.
Self-service tooling combined with configurable, pre-built dynamic layouts allow you to create unique, engaging experiences with complete brand control and flexibility.
Every moment is unique. Encourage customers to opt-in to notifications when items have just shipped, provide support if items are delayed, or encourage new purchases when items are delivered.
Create a personalized brand. A summer theme for one region, a cozy winter theme for another.
Schedule seasonal and locale specific marketing campaigns and measure performance to drive additional revenue and engagement.
Design once, deploy everywhere. Embed any tracking page module into any webpage of your own website. From estimated delivery dates, marketing assets or product recommendations - make it a seamless experience.
Proactively address delivery issues before customers experience them. Reach out to the customer to improve their experience with your brand, whether that's with a reorder or a refund.
Package incidents are inevitable. Empower Support reps to care for customers through the Track app for Customer Service Platforms: Salesforce Service Cloud and Zendesk.
