Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Instill buyer confidence throughout the ecommerce journey
The Narvar platform enables you to convert and retain customers, from providing intelligent estimated delivery dates on site to contextually-relevant messages during shipping, delivery, and return.
Intelligent solutions across the customer journey
Pre-Purchase
Boost conversion up to 4%
Delivery
15x ROI from incremental revenue
Post-Delivery
Retain 40% of returns revenue
Logistics
Fast-track turnover with int. routing
Drive up to a 4%
higher conversion rate
AI-powered estimated delivery dates improve shopper confidence and influence conversion at every stage of the purchase journey, from product pages to checkout.
Optimize delivery
date estimates for your
business goals
Define multiple delivery options and set estimated delivery date (EDD) ranges to strike your perfect balance between website conversion and accuracy.
Instill trust in the moments that matter
Build customer loyalty. Whether a shipment is delivered or delayed—use proactive messaging to build customer trust and CLTV.
Improve promotional marketing via Narvar Martech integrations
Bad delivery experience? Postpone that upsell email. Upgrade your promotional messaging experience with Narvar's unique post-purchase consumer context data.
Drive conversion and satisfaction with best-in-class AI-powered solutions
Many solutions talk about optimizing the customer journey, but Narvar’s integration of intelligent EDDs across multiple channels and use of predictive analytics with four AI-powered models set us apart, making us the leader in driving conversion and customer satisfaction.
“We can show a different (estimated delivery) date to a different customer based on the shipping method that they chose. And the email that the customer gets is in their local language.”
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