AI-powered delivery date estimates to boost conversion
Seamless shipping insurance that resolves issues fast and protects shopper confidence.
Personalized tracking experiences to build brand loyalty
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Returns and exchanges management to mitigate fraud and reward best customers
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Power conversion with intelligent, personalized delivery estimates
Provide AI-powered delivery promise dates at checkout to boost purchase confidence and your bottom line.
Intelligent delivery dates that drive conversion
More than 45% of US consumers say they will abandon an online transaction if their delivery concerns are not addressed. Narvar Promise gives retailers the control to solve these concerns, enhancing the consumer experience while driving tangible business results. What’s more, Narvar provides ROI performance dashboards that allow you to analyze results in real time.
Delivery date accuracy, powered by multiple machine learning (ML) models, trained on billions of Narvar Network data points. Each model continuously learns from your data.
The percentage of shoppers more likely to choose a retailer that can tell them the exact date a package will arrive at the time of order.
The percentage of U.S. consumers that will abandon an online transaction if their delivery concerns are not addressed.
HOW IT WORKS
Set clear delivery expectations
Narvar Promise is powered by advanced machine learning (ML) models, enabling you to leverage the post-purchase experience as a pre-purchase conversion lever.
Drive up to 4% more conversion
Improve shopper confidence and influence conversion at every stage of the consumer journey, from product pages to checkout.
Provide intelligent, AI-powered delivery estimates
Multiple ML models, trained on billions of Narvar Network data points, power 95%+ delivery date accuracy. Each model continuously learns from your data for best-in-class accuracy and precision.
Optimize delivery date estimates for your business goals
Define multiple delivery options and set EDD ranges to strike your perfect balance between conversion and accuracy.
Measure ROI in real time
Analyze delivery date performance, impact on order conversion, and optimize promise to achieve your goals.
“We can show a different (estimated delivery) date to a different customer based on the shipping method that they chose. And the email that the customer gets is in their local language.”
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