Announcing Narvar Concierge

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Announcing Narvar Concierge

Read the Announcement arrow-right

Narvar Concierge

Seamlessly connect digital-to-physical
commerce experiences in-store and
through Narvar’s partner network.

Consult with a Concierge expert

Narvar Concierge

Seamlessly connect digital-to-physical
commerce experiences in-store and
through Narvar’s partner network.

Consult with a Concierge expert

Retailer Benefits

Increased
Conversion

Operational
Savings

Customer
Experience

Drive additional revenue and decrease operating costs with a unified experience.

The first offering in the Narvar Concierge suite of solutions allows consumers to pick up or return packages at more than 8,000 Walgreens U.S. locations, as well as at select Nordstrom stores.

The network of locations gives you the opportunity to drive additional conversion, using your existing ecommerce checkout flow, reduce stolen packages, and reduce logistics costs. Narvar Concierge solutions empower you to unify consumer communications, and operate at a much-needed cost advantage without investing more in your own brick-and-mortar footprint.

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80%

of Americans live within 10 minutes of a Walgreens

President of Walgreens, Alex Gourlay, on Narvar Concierge

Alex Gourlay, Co-COO of Walgreens Boots Alliance, Inc. and president of Walgreens, sits down with Amit Sharma, Narvar CEO, to share their thoughts on the importance of this strategic partnership and the new value Narvar Concierge will provide to consumers.

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Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience.

Alex Gourlay

Co-chief operating officer, Walgreens Boots Alliance, Inc.

Launch Brands

We’re really excited to offer this new service to our customers. In addition to our stores, the Narvar Concierge network gives our customers the flexibility to pick up their orders at safe & convenient locations across the country.

John Devine

CIO, Urban Outfitters, Inc.

How It Works

Consumers are prompted to choose delivery to a Narvar Concierge location while shopping online by selecting the order pick-up option during checkout. Consumers can also choose a Narvar Concierge location for returns by selecting the drop-off option in the Narvar return portal. This solution provides consumers with added convenience, flexibility and time savings with minimal changes to your platform.

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In the News

Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the
cost of shipping. ‘It’s allowing
[customers] to return our products at points they pass everyday.’ said
Marc Rosen, Levi’s president of
direct to consumer
.

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‘[Walgreens and Nordstrom] know
best how to manage their operations
and customer experience part of
[Buy-Online-Pickup-in-Store],’
Amit Sharma, founder & CEO of Narvar said. ‘Narvar brings the technology and our partnership brings the overall experience to life.’

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“We’re leveraging new and different platforms as well as our expansive footprint to bring more services closer to our customers while giving our partners greater reach and access in communities across the U.S.” said Alex Gourlay,
Co-COO of Walgreens Boots Alliance, Inc. and president of Walgreens
.

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Take a tour of Narvar Concierge

Consult with a Concierge Expert