Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Shopping with your favorite brands just got even easier
Customize the way you stay updated
Details how and when you want them
From Order Shipped, Package Delivered, and Return Initiated—get text messages you want, how you want them, and when you want them—across all of your favorite brands.
Send it back in a snap
More convenient returns with saved favorites
Have a preferred return drop-off location near your office? Have you sworn off those pesky printers and need a QR code to return your items? With Narvar, your favorite return methods are saved and highlighted so you can initiate returns quicker.
Narvar has you covered
Take control of your shopping experience
Enter your delivery instructions once and we’ll automatically apply them across our growing network of carriers.
Sign up for Narvar with confidence
Your preferences, your privacy
Your personal data belongs to you and is only used for preferences that you alone manage. Plus, you can change or delete your preferences at any time—YOU are in control.
How Narvar works
Narvar brings personalization and convenience to your online shopping experience by storing your notification, delivery, and return preferences in a single location. Your privacy is of utmost importance and your personal information is not used for marketing purposes.
Opt in while shopping; tracking orders or initiating returns
Save your preferences for deliveries, returns, and tracking notifications
Start shopping at your favorite retailers (more added every day)
Frequently asked questions
Why should I use Narvar?
Narvar eliminates the hassles by saving your preferred delivery, return preferences in a single location. When you shop at any one of Narvar’s partner retailers, your preferences are ready and waiting for you, so you don’t need to worry about a thing.
The free Narvar App simplifies your life after the buy button. Access all your return codes in one place and say goodbye to inbox madness. Drop off returns at nearby convenient locations that fit into your schedule. With organized return details at your fingertips, you can quickly drop off items without hassle. Take charge of your shopping experience and manage your returns your way for stress-free shopping!
What kind of retailers and brands work with Narvar?
We work with thousands of your favorite apparel, technology, luxury and home good brands. We are constantly partnering with new retailers.
Who is Narvar?
Narvar is a retail technology company committed to simplifying shopper’s everyday lives. Narvar works with thousands of brands & retailers to ensure your delightful shopping experience continues after you press the buy button. When you shop at a Narvar partner retailer site, you’re experiencing Narvar’s expertise in managing delivery expectations and updates, shipment preferences, and facilitated return processes.
What do I need to do to use Narvar?
Click here. It's simple, by shopping with one of our retail partners you have already started! Download the Narvar app from the Apple App Store or Google Play Store to manage your returns and preferences.
How much does it cost for shoppers to use Narvar?
Nada. Zip. Zilch. Zero. Narvar is free for shoppers.
What information can I manage in Narvar?
You are able to add and manage the following information from your Narvar Preferences and App:
QR codes and printable return labels
Once you complete a return with a participating Narvar retailer, your QR codes and return labels will be available in the Narvar app wallet. Got questions? Chat directly in the app to get questions about your returns answered.
Additionally you can manage the following personal preferences in the Narvar app:
Contact informationYou can add and manage your mailing address(es), email address(es), and phone number(s). You can add and manage your delivery preferences, from preferred shipping methods (e.g., “two-day shipping”) to delivery instructions (e.g., “leave with doorman”).
Return preferences
You can add and manage your return preferences, from preferred return methods (e.g., “in-store”) to return pick-up instructions (e.g., “please ring doorbell”).
Notification preferences
You can define your preferences for notifications from your favorite merchants including channels (sms, email, in-app, etc.) and topics (order received, order packed, order shipped, etc.).
Will my personal information or my preferences be sold?
Absolutely not. We take your privacy seriously. In fact, if you want to ensure Narvar does not store any of your preferences related to delivery, returns, or notifications, please submit a “Delete My Data” request here, or email us at mypreferences@narvar.com.
Do I need to share my preferences to keep shopping with my favorite online retailers?
No, you don’t. If you decide you’re not interested in storing your delivery, return, or notification preferences, that’s not a problem—you’ll still be able to buy from all the brands we support. However, you will need to manually enter your delivery, return, and notification preferences every time you place a new order. Change your mind? No problem. You can come back here anytime to update and save your preferences.
