Products

PRODUCTS

AI-powered delivery date estimates to boost conversion

Seamless shipping insurance that resolves issues fast and protects shopper confidence.

Personalized tracking experiences to build brand loyalty

Proactive communication to drive customer lifetime value

Delivery claim management to tackle fraud and build trust

Returns and exchanges  management to mitigate fraud and reward best customers

Solutions

WHY NARVAR?

Protect Revenue

Reduce payouts by 25% with IRIS™-powered fraud and abuse detection

Increase repurchases by 60% with exchanges or store credit

Boost ROI by 15x with product recommendations and cross sell opportunities

Increase Operational Efficiency

Save up to 89% in return logistics costs

PLATFORMS & INTEGRATIONS

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Deliver engaging order tracking experiences.

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See All Customer Stories

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How Seager retains $0.43 on every $1 of returns

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Promise When You Deliver. Deliver When You Promise.

Engage “Beyond Buy”: Unlock Revenue with Personalized Track & Notify Campaigns

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Loyalty

Drive trust and revenue growth with accurate delivery date estimates

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Speed isn’t everything: why reliable delivery dates matter

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The #1 Post-Purchase Platform Launches Shipping Insurance, Narvar Secure

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Cut Costs, Not Care: Why Delivery Claim Automation Is an Operational Game-Changer

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Narvar Unveils Strategic Integrations and Platform Enhancements at Shoptalk 2025

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Narvar Introduces Shield: AI-Powered Returns Management & Fraud Prevention

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The future of personalization in the post-purchase experience

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How to make product returns a competitive advantage

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Narvar strengthens leadership team with appointments of Tracey Solanas as SVP of Global Sales and Mohan Achar as VP of Global Customer Success and Support

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The value of loyalty: retaining customers amid tariff threats

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Optimizing retail returns in the face of rising tariffs

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How to make returns a powerful inventory supplier

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Narvar appoints Mutsumi Sugamoto as Japan Country Manager to drive growth in the market

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3 Things Retailers Need to Stop Doing in 2025

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Narvar Introduces IRIS: The AI Engine Powering the Future of Post-Purchase

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How AI and Machine Learning Are Changing Retail Personalization Forever

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Balancing Profitability and the Post-Purchase Experience

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How Narvar Assist Mitigates 4 Costly Delivery Claim Fraud Tactics

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6 Common Retail Return Reasons (And Why You Should Care)

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How Consumers Feel About "Keep the Item" Return Policies

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Boost Upsell Revenue: Smart Product Recommendations for Retailers

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E-commerce CRO: 4 Easy Conversion Rate Optimization Tips

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The Power of Retailer Subscription Programs

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What is Retail Return Fraud? Types of Fraud & How to Prevent It

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Key Product Returns Trends in 2024 and Beyond

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3 Retail Sustainability Expectations of UK Consumers

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Returns Management: Solutions, Processes, and Best Practices

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Enhancing Customer Care with Post-Purchase Solutions

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How to Maximize Efficiency with Returns Consolidation

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The Power of Consolidated Shipping

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3 Key Takeaways from The Lead Summit 2024

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Narvar Return Drop-off Network Expands in Japan With Lawson, Inc. and SMARI

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Personalisation at Scale: Transforming the UK Retail Landscape

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Mastering Shipping Efficiency

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Our Top 5 E-commerce Conversion Rate Optimization Strategies

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The Business Case for Carrier Diversification

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Transforming Returns: Nationwide Convenience with Kohl’s Return Drop

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Welcoming Sarah Curran to Narvar

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Embracing the Future of Retail with Narvar Promise

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Preparing Your Post-Purchase Experience for Peak Season: A Guide for Ecommerce Professionals

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3 Ways to Win the Hearts of Online Shoppers

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How a Liberal Returns Policy Can Boost Loyalty and Sales

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How To Simplify The Returns Process And Level Up Customer Experience

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5 Ways to Thrive in the Post-Purchase Landscape

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How to Deliver Bad News to Shoppers

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How to Optimize Your eCommerce Warehouse for Efficiency and Scalability

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The Growing Normalization of Returns in Ecommerce

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Ecommerce Advice: Picking the Right Return Software

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Machine Learning Is Delivering More Personal Retail Experiences

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5 Jobs That Will Transform Retail

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Luxury Brands Sell Lifestyles, Not Products

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How MM.LaFleur Keeps Customers Coming Back

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How Bots Improve CX in Ecommerce

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The Economic Impact of Order Visibility

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How Post-Purchase Visibility Helps Retailers Thrive

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How To Lower Ecommerce Returns in 13 Steps

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19 Female Leaders Transforming Retail

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How Empowering Subscribers With Information Increases Loyalty and Cuts Costs

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Increasing Customer Loyalty in Post-Purchase [Infographic]

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Making Ecommerce Returns A Quick Win for Everyone

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How to Increase Subscription Loyalty Using the Post-Purchase Experience

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Seasalt Cornwall: A Brand That Understands the Importance of Post-Purchase

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The Top 8 Takeaways From NRF’s Big Show 2023

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How to Select a Reliable Shipping and Packaging Provider

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Do You Know How Common Cart Abandonment Is?

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Why Is the Customer Experience So Important?

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How Urban Outfitters Rewards Keeps Customer Coming Back

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What Does a Great Order Tracking Email Look Like in Healthcare?

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10 Post-Purchase “Must-Reads” Before 2023

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Returns and Customer Loyalty in Retail

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Why Retailers Shouldn't Fear Return Fees

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The Ultimate Guide to Attracting Repeat Business

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How to Improve CSAT Scores in Call Centers Using Post-Purchase

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How to Improve Your Shopify Customer Service Experience

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Why Is It Important to Get Returns Back Fast?

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How To Prepare Your Post-Purchase Experience for Peak Season

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5 Ways to Get Returns Back Faster

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Why Adoption of Digital Return Methods Is Up 30%

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How to Prep Your Return Process for the Holidays

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[Podcast]: 60% Consumers Take Advantage of Retailers

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4 Industries That Don't Follow Holiday Ecommerce Patterns

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Why Use Narvar for Consolidated Returns?

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How Estimated Delivery Dates Help Sales

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5 Ways to Make Shoppers Happy

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4 Questions to Ask Before You Build a Post-Purchase Platform

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5 Sneaky Return Expenses Every Merchant Must Know

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How Pharmacies Improve Patient Loyalty With Post-Purchase

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Narvar + Klaviyo—An Expanded Partnership to Drive Increased LTV

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How to Use Logistics as a Means of Brand Differentiation

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How to Eliminate Buyer’s Remorse

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Reverse Logistics: 5 Numbers You Should Track

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What “Remote-First” Means and Why You Should Care

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Wardrobing Turns Retailers Into Rental Services

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How Returns Grow Customer Loyalty

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Returns Cost Retailers More Than They Should

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5 Numbers Every Luxury Retailer Should Know

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9 Questions to Ask About Returns in Retail

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Free Returns or Free Shipping?—The Dilemma of Furniture Retail

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Returns, Exchanges, and Other Opportunities in European Retail

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How to Protect Shopper Loyalty

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