Simplify the everyday lives of consumers.
We’re on a mission to simplify the everyday lives of consumers. Lifelong customers aren’t born by accident. In the world of retail, it’s all sunshine until the customer clicks “buy.” After that, the romance is gone, replaced with a maze of customer service phone trees and shipping headaches. We see a better way by empowering retailers to champion their customers at every step of the journey.
Taking care of people after they’ve bought your product isn’t just the right thing to do — it’s how you build trust and turn customers into brand ambassadors.
Trusted by retail’s best.
Over 400 and counting.
We offer an enterprise SaaS platform used by retailers like Sephora, Levi’s, Gap, Neiman-Marcus, Crate & Barrel, and GameStop, to drive customer loyalty and retention through proactive communication and contextual post-purchase experiences.
From effortless order tracking and timely notifications to seamless returns and customer care, our platform powers billions of interactions across all touch points — Web, Mobile, Email, SMS, Messenger, Assistant, Voice, and more.
By bringing together expertise in eCommerce, Supply Chain, Customer Care, and Machine Learning, we empower retailers to deliver world-class customer experiences through a comprehensive, turnkey, and scalable platform.
A global team, supporting global customers.
Narvar was founded in 2012 by Amit Sharma, a retail veteran with deep expertise in omnichannel experiences and supply chain at Apple, Walmart, and Williams-Sonoma. Today we’ve served over 200 million consumers worldwide (and counting) across 2 Billion interactions in 24 languages from our offices in San Francisco, London, and Bangalore.
“Creating great experiences starts with digging into the details everyone else has overlooked.”
Amit Sharma, Founder & CEO of Narvar
Get In Touch
North American Headquarters
633 Folsom Street #200,
San Francisco, CA 94107
+1 (650) 585-9550
1 Fore Street,
London EC2Y 9DT, UK
+44 07846 247241
837B JMD Megalpolis,
Sohna Road, Gurgaon 122001