Decrease Return Volume.
Increase Exchange Rates.
Reduce Customer Inquiries.

Retain 60% more revenue by transforming refunds into exchanges and eliminating WISMO.

Sephora Logo
Lululemon Logo
Levi's Logo
The Home Depot Logo
Dyson Logo
DSW Logo
Captera Logo

Retain + Recapture Revenue

From reducing returns and expediting exchanges, to persuading shoppers to accept their refunds as store credit, no post-purchase partner protects your revenue like Narvar.

See how Seager retains 43% of revenue from all products returned →

Let Loyalty Blossom

Club cards and member perks are no longer enough—cement loyalty with self-service returns, pixel-to-package visibility, dynamic product recommendations, and more.

Learn why Clarins customers are 3X more likely to make a follow-up purchase →

See With Clarity

Did you know that 10% of annual ecommerce orders result in a “Delivered, Not Received” classification? Improve visibility for your customers and support agents, reducing operational costs, needless replacement orders, and unwarranted insurance claims.

Discover how DSW provides better delivery information to connect with customers →

Amplify Lifetime Value

If you could increase the lifetime value of each of your customers by 270%, would you?—Narvar’s partnerships and integrations make growing lifetime value a breeze. 

See how Tropicfeel is converting 17% more returns into exchanges →

Supercharge Incremental Sales

The average cart abandonment rate across online retailers is about 70%. Narvar helps you offset those lost sales through branded tracking pages that can drive an astonishing 725% return-on-investment.

Find out how Urban Decay generates millions in additional sales →

Request a demo

Do you have questions about a specific order or package? Do not use this form—please contact the retailer directly for assistance.

By submitting this form, you agree to Narvar’s Privacy Policy, and you consent to receive personalized marketing communications.

Your ecommerce cycle with Narvar

Power Conversions
Get Customers
Promise
Reliable estimated delivery dates throughout the buying journey.
Optimize Fulfillment
Win Their Trust
Monitor
Real-time shipment
visibility with predictive and prescriptive insights.
Deliver With Confidence
Keep Them Loyal
Track
Branded order tracking, proactive communication, and personalized marketing.
Retain & Repeat
Grow Brand Love
Returns
Automated returns and exchanges with convenient methods.
"Narvar is amazing. I have been using this tool for almost 1 year now, and it is one of the best for post shipment management."
Romell B., Director of eCommerce of Customer Experience
"No other product on the market would have been able to perform... so we appreciate the flexibility of the team and the tool itself... Thank you guys!"
Bri D., Director of Sustainability
"In today's market it is a necessity to supply the customer with as much information about their order as possible. Narvar does that."
Paul L., Marketing
"We have high AOV product and the delivery tracking is key to a great client experience! We love being able to reduce 'WISMO' customer service calls by pro-actively messaging the deliveries."
Katharine M., Director of Digital Marketing
"[Narvar] has significantly reduced the number of customer support inquiries we've received about tracking updates. We had a lot of customers that wouldn't wait the 24 hours for the carrier status page to update, but thanks to Narvar's delivery date estimation, those customers are now more confident their order will arrive."
Emily B., Sr. eCommerce Manager

Ready to learn more?

Request a demo
Copyright © 2012-2024 Narvar Inc. All rights reserved.
LinkedInLinkedInTwitterTwitterFacebookFacebookYouTubeYouTube