Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Welcome to Narvar
Narvar is a customer experience platform. Our mission is to empower retailers to engage, optimize, and drive growth through personalized post-purchase experiences.
How do we do it?
We don’t deliver your package, but we partner with over 1,000 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.
Track
We keep you informed so you don’t have to contact customer support to ask “Where is my order?”
Return and exchange
We make it simple to return or exchange if things don’t work out.
Estimated delivery
We’ll even predict when your package will arrive before you hit “buy”.
Trusted by 1,500+ of the best brands, and counting
It’s likely you’ve encountered us before, through the companies we work with.
Want to find out how Narvar can help your company?
Browse our website or request a Narvar demo to talk to a product specialist.
Having an issue with an order or return?
Click the back button on your browser and look for the “Contact us” link or "?" button to get help.
