Seamlessly connect digital-to-physical commerce experiences in-store and through Narvar’s partner network.
Improved Customer Experience
The first offering in the Narvar Concierge suite of solutions allows consumers to pick up or return packages at more than 8,000 Walgreens U.S. locations, as well as at select Nordstrom stores.
The network of locations gives you the opportunity to drive additional conversion, using your existing ecommerce checkout flow, reduce stolen packages, and reduce logistics costs. Narvar Concierge solutions empower you to unify consumer communications, and operate at a much-needed cost advantage without investing more in your own brick-and-mortar footprint.
Alex Gourlay, Co-COO of Walgreens Boots Alliance, Inc. and President of Walgreens, sits down with Amit Sharma, Narvar CEO, to share their thoughts on the importance of this strategic partnership and the new value Narvar Concierge will provide to consumers.Watch the Video
“Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated retail experience.”
Consumers are prompted to choose delivery to a Narvar Concierge location while shopping online by selecting the order pick-up option during checkout. Consumers can also choose a Narvar Concierge location for returns by selecting the drop-off option in the Narvar return portal. This solution provides consumers with added convenience, flexibility and time savings with minimal changes to your platform.
Checkout and choose a Narvar Concierge location
Track your order as it travels to its destination
Pickup your package when its ready
Start your return online and choose a Narvar Concierge location
Pack the items you are returning
Bring your package to your selected location
“We’re really excited to offer this new service to our customers. In addition to our stores, the Narvar Concierge network gives our customers the flexibility to pick up their orders at safe & convenient locations across the country.”