Seamlessly connect digital-to-physical commerce experiences in-store and through Narvar’s partner network.


  • Increased Conversion

  • Operational Savings

  • Improved Customer Experience

Drive additional revenue and decrease operating costs with a unified experience.

Reduce Costs and Provide Convenience to Your Customers

The first offering in the Narvar Concierge suite of solutions allows consumers to pick up or return packages at more than 8,000 Walgreens U.S. locations, as well as at select Nordstrom stores.

The network of locations gives you the opportunity to drive additional conversion, using your existing ecommerce checkout flow, reduce stolen packages, and reduce logistics costs. Narvar Concierge solutions empower you to unify consumer communications, and operate at a much-needed cost advantage without investing more in your own brick-and-mortar footprint.


80% of Americans live within 10 minutes of a Walgreens

Give Your Customers More Choice & Convenience with Narvar Concierge

Watch the Webinar

President of Walgreens, Alex Gourlay,
on Narvar Concierge

Alex Gourlay, Co-COO of Walgreens Boots Alliance, Inc. and President of Walgreens, sits down with Amit Sharma, Narvar CEO, to share their thoughts on the importance of this strategic partnership and the new value Narvar Concierge will provide to consumers.

Watch the Video
“Customers are continuing to redefine value and convenience, and by making Narvar services available at Walgreens stores, it’s another way in which we can provide a differentiated  retail experience.”
Alex Gourlay
Co-COO of Walgreens Boots Alliance, Inc and President of Walgreens

How It Works

Putting the Customer First

Consumers are prompted to choose delivery to a Narvar Concierge location while shopping online by selecting the order pick-up option during checkout. Consumers can also choose a Narvar Concierge location for returns by selecting the drop-off option in the Narvar return portal. This solution provides consumers with added convenience, flexibility and time savings with minimal changes to your platform.

  • 1

    Checkout and choose a Narvar Concierge location

  • 2

    Track your order as it travels to its destination

  • 3

    Pickup your package when its ready

  • 1

    Start your return online and choose a Narvar Concierge location

  • 2

    Pack the items you are returning

  • 3

    Bring your package to your selected location

In The News

“Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday.’’
said Marc Rosen, Levi’s President of Direct-to-Consumer
“We’re leveraging new and different platforms as well as our expansive footprint to bring more services closer to our customers while giving our partners greater reach and access in communities across the U.S.”
Alex Gourlay, Co-COO of Walgreens Boots Alliance, Inc. and president of Walgreens.

Launch Retailers

“We’re really excited to offer this new service to our customers. In addition to our stores, the Narvar Concierge network gives our customers the flexibility to pick up their orders at safe & convenient locations across the country.”
John Devine
CIO, Urban Outfitters, Inc.