Let consumers return or exchange products in just a few clicks via an online branded returns portal.
Consumers can always drop-off to a nearby location. Extend your network to 200,000+ carrier locations, malls, pharmacies, and retail stores.
Provide consumers the option to schedule their return pickup right from their home.
Reduce consumer anxiety and inquiries with timely refund notifications and status updates via Email, SMS, WhatsApp or Line
Set distinct returns flows, policies & fees for different customer segments (high-value vs first-time) or product categories to offer a tailored returns experience.
No more offline, time-consuming returns. Deliver a self-service, online experience that builds consumer loyalty.
Give consumers peace of mind with timely refunds notifications via multiple-channels: Email, SMS, WhatsApp, Line.
Consumers can initiate returns from the comfort of their home without the hassle of printing labels
Accept returns from any channel, and set complex rules to recapture revenue and save costs.
Improve product quality and stay ahead of your competitors via actionable analytics. Benchmark your performance against Narvar’s client base of 650+ retail brands.
One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.
Retain revenue by providing product exchanges on any platform and recapture up to 35% in revenue.
Make it easy for customers to return and exchange items bought online, and give them the most options. Establish and manage return granular policies that set you apart.
Give customers the choice to return store-bought items online, making it convenient for them to initiate returns from home.
Clear the way for simple wholesale and marketplace returns. Now, clients have one seamless and integrated platform to return multiple items across SKUs and sizes.
Narvar's expansive global network allows you to serve large markets with the cost savings and confidence of proven logistics capabilities that scale.
A global logistics network of 300+ carriers, managed for you– every step of the way.
You are never locked in. We support any Order, Warehouse, or transportation Management System that you use now or in the future.
In-country package aggregation helps you provide faster refunds. Intelligent dispositioning and freight consolidation lower shipping costs further.
Advanced reverse logistics software in every distribution center helps in item grading, sorting, and routing for faster restocking, recycling, and reselling.