Turn anticipation into loyalty.
Reach your customers on their terms — anywhere, anytime
Ask them which channels they prefer, then keep in touch, whether it’s SMS, email, Facebook Messenger, chat, or voice.
Communicate proactively, whatever’s happening
Inspire confidence at every touchpoint, from shipment confirmations to delivery notifications. Turn negatives into positives, even for missed deliveries, delays, and damages.
With Narvar, we can give our customers the premium and authentic experience they want and expect from us while they’re waiting for their products to arrive for their next adventure.
Director of Global & Digital Ecommerce,
Don’t make customers ask “when or where?”
Keep customers in the know with accurate delivery date—plus item-level visibility and real-time tracking.
Delight your customers with personalised, branded experiences
Deliver a consistent, branded experience, complete with relevant content, personalised recommendations, and omni-channel messaging that supports the right actions at the right times.