Taking care of retail customers isn’t just the right thing to do, it’s good business. Great service can turn one-time buyers into repeat customers—and repeat customers into die-hard fans. And that’s where we come in. We exist to help retailers treat customers the way they’ve always wanted to—but didn’t know how.
From effortless order tracking and timely notifications, to seamless returns and customer care, our platform powers billions of interactions across every touchpoint—Web, Mobile, Email, SMS, Facebook Messenger, Google Assistant, Voice, and more.
By bringing together expertise in eCommerce, Supply Chain Management, Customer Care, and Machine Learning, we empower retailers to deliver world-class customer experiences through a comprehensive, turnkey, and scalable platform. All so you can turn shoppers into advocates.
Narvar was founded 2012 by Amit Sharma, a retail veteran with deep expertise in omnichannel experiences and supply chain management at Apple, Walmart, and Williams-Sonoma. Since then we’ve served over 400 million consumers worldwide (and counting) across 7 billion interactions, 38 countries, and 55 languages from our offices in San Francisco, London, Paris, Munich, and Bangalore.
Today over 70% of U.S. adults have experienced better retail through Narvar.
“Creating great experiences starts with digging into the details everyone else has overlooked.”
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