Building Consumer Trust & Retention Beyond the Buy Button

16 October 2018

Building Consumer Trust & Retention Beyond the Buy Button

Evolve your customer experience. Discuss the implications of emerging tech like virtual assistants and augmented reality. Check out what we learned last year.

Register to attend the event

 

Featured Speakers

Brian Gregg

Sr. Partner
McKinsey & Co.

Brian Gregg

Sr. Partner
McKinsey & Co.

Brian Gregg

Sr. Partner
McKinsey & Co.

 

Agenda

8:30 Registration & Breakfast
9:15 Welcome (Narvar)
9:25- Delivery and its impact on customer satisfaction (Trustpilot)
9:55 Title TBC (MentionMe)
10:25 Customer Experience, Post-Purchase Experiences and the Impact on Revenues (Narvar)
11:00 Networking Drinks

 

Location

The Soho Hotel

4 Richmond Mews

London,

W1D 3DH