Agenda

Wednesday, April 17th, 2019
The Pearl

8:00am

Registration & Breakfast

9:00am

Welcome keynote

Amit Sharma, Founder & CEO – Narvar

9:20am

How a legacy brand sparked its transformation from standard to stellar

Become a Narvar Power User in this half-day, hands-on training (a $399 value!) to enhance your knowledge of Narvar products and the full suite of self-service tools and analytics available in Hub. Learn valuable best practices to create post-purchase experiences your customers love!

Learn More

9:50am

Embracing fluidity: Cultivating customer-centric experiences that transcend channels

Amy Eschliman, SVP eCommerce – Sephora
Luciano Rodembusch, SVP Americas – Tiffany’s

10:30am

Networking break

11:00am

Keynote - Creating a culture of innovation that scales

Elad Gil, Entrepreneur & Author of High Growth Handbook

11:20am

Future-proofing your team: Design the organization you'll need tomorrow

Amy Lauer, VP Digital – Kendo
Clark Scheffy, Partner, Managing Director – IDEO

12:00pm

Lunch

12:45pm

Inspiring loyalty in a commoditized world

Mitesh Patel, VP Global Marketing – New Egg
Ashley Lewis, CEO & Co-founder – Fleur Marché
Verena Strunk-Wenzl, Head of Customer Experience – On AG

1:25pm

At your service: The tech & trends behind the humans in hospitality

A fireside chat with Scott Muety, AVP Revenue at Viceroy Hotel Group.

1:45pm

Generation Next: Creative strategies to jump-start and scale a brand at speed

Kerry Cooper, President & COO – Rothy’s
Anne Ainslie, VP Customer Experience – Beautycounter

2:25pm

Networking break

2:55pm

Keynote - Unleash data intelligence: Your not-so-secret superpower

Kartik Hosanagar, John C. Hower Professor of Technology and Digital Business and a Professor of Marketing at The Wharton School of the University of Pennsylvania, and Author of A Human’s Guide to Machine Intelligence.

3:15pm

Panel

Kerry Cooper, President & COO – Rothy’s
Anne Ainslie, VP Customer Experience – Beautycounter

4:00pm

Narvar 2019: The Path Ahead

Barry Grant, VP Product – Narvar
Elain Szu, VP Marketing – Narvar

4:30pm

Product Showcase & Cocktail Reception

7:30pm

End of day

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