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Streamline a manual, time-consuming returns experience to offer your customers a convenient self-service return solution, complete with easy exchanges.
Offer consumers the choice to return to 73,000 carrier locations and 8,600 Narvar Concierge locations such as Walgreens and Nordstrom.
Give consumers peace of mind with timely return delivery and refunds processed messages via multiple-channels: Email, SMS, WhatsApp, Line.
Consumers can return by mail with QR codes or print labels. Their choice.
Offer assisted or contactless returns in-store or curbside with Narvar’s store-based returns option.
Improve product quality and stay ahead of your competitors via actionable analytics with our return management software. Benchmark your performance against Narvar’s client base of 800+ retail brands.
One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.
Save logistics costs by dynamically dispositioning returns to multiple return locations such as warehouses or dropshippers.
Retain revenue by providing product exchanges across any platform.