Narvar Return & Exchange for

The Ultimate in Returns Convenience

Seamless online returns that go the furthest for consumers with a choice of at-home pickup or easy drop-off at 200,000+ locations - no boxes, no labels, no hassles.

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Give consumers the best returns experience they’ve ever had

Branded online returns & exchanges

Let consumers return or exchange products in just a few clicks via an online branded returns portal.

200,000+ nearby drop-off locations

Consumers can always drop-off to a nearby location. Extend your network to 200,000+ carrier locations, malls, pharmacies, and retail stores.

Convenient home pick-ups

Provide consumers the option to schedule their return pickup right from their home.

Proactive refund notifications

Reduce consumer anxiety and inquiries with timely refund notifications and status updates via Email, SMS, WhatsApp or Line

Red carpet experience for VIPs

Set distinct returns flows, policies & fees for different customer segments (high-value vs first-time) or product categories to offer a tailored returns experience.

Give consumers the best
returns experience they’ve ever had

Request a demo with a Narvar Shopify specialist.

Schedule a Demo

Free consumers from frustrating experiences

No more offline, time-consuming returns. Deliver a self-service, online experience that builds consumer loyalty.

Choose from 200,000+ drop-off locations

Offer consumers the choice to return to 200,000+ carrier and retail locations such as The UPS Store, Fedex, Walgreens, Nordstrom and Simon Malls

Provide peace of mind with timely refund notifications

Give consumers peace of mind with timely refunds notifications via multiple-channels: Email, SMS, WhatsApp, Line

Simplify the returns experience

Consumers can initiate returns for pick-up from the comfort of their home or return to a nearby location without the hassle of boxes or printing labels

Advanced return rules for faster value recovery

Accept returns from any channel, and set complex rules to recapture revenue and save costs

Stay ahead with actionable insights

Improve product quality and stay ahead of your competitors via actionable analytics. Benchmark your performance against Narvar’s client base of 650+ retail brands.

Create flexible return rules

One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.

Recapture revenue with seamless exchanges

Retain revenue by providing product exchanges on any platform  and recapture up to 35% in revenue.

Create a winning approach to returns without breaking the bank

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96%

96% of customers who are satisfied with the returns process said they’ll purchase with the retailer again.

Download the State of Online Returns Study  >

Expand your footprint
with the largest reverse logistics network

Narvar's expansive global network allows you to serve large markets with the cost savings and confidence of proven logistics capabilities that scale.

Globally managed carrier network

A global logistics network of over 200,000 drop-off points via 300+ carriers, managed for you– every step of the way.

Connect any system to Narvar

You are never locked in. We support any Order, Warehouse, or transportation Management System that you use now or in the future.

Faster refunds, lower shipping costs

In-country package aggregation helps you provide faster refunds. Intelligent dispositioning and freight consolidation lower shipping costs further.

Recover more value with sophisticated item processing

Advanced reverse logistics software in every distribution center helps in item grading, sorting, and routing for faster restocking, recycling, and reselling.

Need a return solution that reduces costs and recaptures revenue?

  • Narvar is trusted by 800+ retailers
  • Automate returns and refunds in 3 easy steps
  • Convert up to 35% of returns into exchanges
  • 75,000+ return drop-off locations
  • Printerless (QR Code) and boxless returns
  • Contactless in-store or curbside returns

Sign up for a FREE 30 Day trial and get the world’s most comprehensive return solution today!

Returns don't have to mean lost sales. Narvar Return offers turnkey solutions to turn returns into profits.

Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday.
Marc Rosen, President of Direct-to-Consumer
Levi's

Join 800+ major retailers who trust Narvar with their post purchase experience.


Make returns a strategic differentiator by leveraging the world's most comprehensive return management solution.

Free consumers from frustrating experiences

Streamline a manual, time-consuming returns experience to offer your customers a convenient self-service return solution, complete with easy exchanges.

Choose from 75,000+ drop-off locations

Offer consumers the choice to return to 73,000 carrier locations and 8,600 Narvar Concierge locations such as Walgreens and Nordstrom.

Provide peace of mind with timely refund & delivery notifications

Give consumers peace of mind with timely return delivery and refunds processed messages via multiple-channels: Email, SMS, WhatsApp, Line.

No printers required!

Consumers can return by mail with QR codes or print labels. Their choice.

Return in-store or curbside while staying contactless

Offer assisted or contactless returns in-store or curbside with Narvar’s store-based returns option.

Get started with Narvar Return in 3 easy steps, now FREE for 30 days.

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Set winning return policies, informed by intelligence. Plus recapture revenue and reduce operational costs.

Stay ahead with actionable insights

Improve product quality and stay ahead of your competitors via actionable analytics with our return management software. Benchmark your performance against Narvar’s client base of 800+ retail brands.

Create flexible return rules

One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.

Save logistics costs and optimize inventory

Save logistics costs by dynamically dispositioning returns to multiple return locations such as warehouses or dropshippers.

Convert up to 35% of returns into exchanges

Retain revenue by providing product exchanges across any platform.

Get started with Narvar Return in 3 easy steps, now FREE for 30 days.

Sign Up Now