Post-purchase experience for Magento
Go beyond Magento
Your customers want to feel cared for after they buy something from your Magento store. Build loyalty with Narvar’s post-purchase platform. Magento businesses use Narvar to offer a branded end-to-end experience, drive additional purchases, and fill the communication gap.
Which translates to loyal customers: Magento customers using Narvar typically see a 4 point NPS score increase.
Magento customers using Narvar
Drive revenue with clear expectations
Your customers want accurate delivery predictions. Narvar uses calculated ship times to provide estimated delivery dates before a purchase is even made. Give customers clear information so they can personalize the delivery option that works best for them.
75% of customers expect proactive communication about their purchases. Meet that expectation with branded emails that also drive conversions and give customers a beautiful tracking page that lets them see order details. Capitalize on post-purchase excitement with customized marketing assets that have a 10-20% click-through rate.
Turn every return into the next purchase
Over 70% of shoppers say a smooth return will make them a repeat customer, but customer needs are evolving faster than ever before. Put your customers in control with Narvar, which lets shoppers start and manage their returns on an interface that’s personalized just for them.