Drive repeat customers by building trust and rapport through proactive communications every step of the way.
Build a strong relationship
Build loyalty and engagement
Deliver relevant order updates from the time an order is placed to the moment it arrives at the door. Customers appreciate getting the information before they have to ask.
Manage communication preferences up front, so customers can stay up to date through their favorite channel – whether that’s SMS or Facebook Messenger.
Customers want to know immediately if something’s wrong with their order. Get ahead of any unnecessary frustration with timely updates.
Continue engaging customers through seamless post-purchase communications, which are easily configurable to look and feel in step with your brand.
Customers highly engage with transactional updates. Embed special offers, product recommendations, and other assets to create a unified brand experience that generates loyalty and drives additional sales.