Google Chrome Security Update
Starting in July 2018, Google Chrome will begin prominently marking HTTP pages, including pages with insecure content (such as images), “Not Secure” with the release of Chrome 68. This will not impact any Narvar functionality, but it will change the way that HTTP URLs appear to consumers.
To make sure your brand is maintaining secure pages in Google Chrome you will need to update all links and assets within the Narvar platform from HTTP to HTTPS. See below for details or contact firstname.lastname@example.org if you have any additional questions or need assistance.
Table of Contents
- Instructions for updating Narvar page URLs
- Instructions for updating marketing asset URLs
- Frequently Asked Questions
Instructions for updating Narvar URLs
1. Locate all Narvar URLs (Common locations include: Shipment Confirmation email, My Account page, Support/FAQ page, Return URLs & Return Packing slip)
2. Change HTTP to HTTPS in each Track URL:
3. Change HTTP to HTTPS in each Return URL:
Instructions for updating marketing assets
Login to the Narvar Hub
Access your assets in Hub
Click on asset to update
Edit your destination URL
Change “HTTP” to “HTTPS” on all marketing asset destination URLs
Save your changes
Preview your changes
Confirm to push changes live
If your Navigation Bar or Logo links need updating, please contact your CSM or email@example.com.
Frequently Asked Questions
Question: Do I need to make any changes other than HTTPS to the URL parameters that take customers to their Track page?
Answer: No. All other URL parameters including the carrier information and the order numbers stay the same.
Question: What happens if I don’t update my Narvar URL for Track and/or Returns to HTTPS
Answer: If a user opens a Narvar URL in a Google Chrome browser after July 2018, Google will mark the page as “Not secure”. Here is an example of what will be displayed:
Question: Can Narvar auto-redirect my traffic from HTTP to HTTPS?
Answer: Narvar will be deploying a script to auto-redirect HTTP to HTTPS prior to the Google Chrome update in July. However, it is still strongly recommended you update your URLs to HTTPS.
Question: Does this change require us to get an SSL certificate on our own?
A: No, most customers use the narvar.com domain and Narvar supports https.
Question: What happens if we have third party integrations like product recommendations or SMS marketing?
Answer: Third party integrations should match the page security. However, it is recommended you reach out to your provider to ensure they are in compliance with HTTPS encryption.
Question: What happens if I have questions about this process or if I need help?
Answer: Please contact your Customer Success Manager or firstname.lastname@example.org if you need help.
Question: Where can I learn more about the Google Chrome changes?
Answer: Here is a helpful overview from the Google Chrome team about their security changes.