Our Customer Stories
See how we help brands and retailers worldwide
champion their consumers at every step of the post-purchase journey.
Dooney & Bourke has Customer Experience in the BagRead the story.
Baked by Melissa Sweetens Their Conversion Rates with NarvarRead the story.
Hibbett Sports Ups their Customer Service Game with NarvarRead the story.
Department Store Giant Takes the Tension Out of Order TrackingRead the story
Rebecca Minkoff Designs a Seamless Customer Experience with NarvarRead the story
Marine Layer Overhauls Online Returns & Exchanges with NarvarRead the story
PrettyLittleThing Drives Fast Growth in Fast FashionRead the story
Global Athletic Footwear and Apparel Brand Elevates CX with NarvarRead the story
Signature Hardware Revamps & Heads Off Returns with NarvarRead the story
Sugarfina Reduces Support Calls While Delivering a Sweet ExperienceRead the Story
Outdoor Gear Brand Cuts Costs While Increasing Repeat Purchases with NarvarRead the story
Finish Line Delivers the “Epic Finish” With Post-purchaseRead the Story
YETI Delights Customers Every Step of the WayRead the Story
Fast-Fashion Retailer GS Love Simplifies Product Tracking with NarvarRead the Story
MM.LaFleur Delivers Simplified Style with Narvar TrackRead the Story
Urban Decay Cosmetics Boosts ROI By Understanding Exactly What Loyal Fans WantRead the Story
DSW Keeps Its Customers in the Loop with NarvarRead the Story
Honey Baked Ham Realizes a $2 Million Revenue Increase in 3 MonthsRead the Story
Marijuana Packaging Smokes the Competition with NarvarRead the Story
There’s Nothing Fishy About Marine Depot’s Customer ExperienceRead the Story
Dollar Shave Club: Making the Most of the Post-purchase OpportunityRead the Story
GameStop: Building Customer Loyalty and Optimizing DeliveryRead the Story
The post-purchase platform of choice for the world’s most beloved brands.
Over 100 stylish brands (including 7 of the top 10 department stores) rely on Narvar to make online fashion personal — from inspiring customers with post-purchase suggestions, to making returns a breeze.
Dozens of health and beauty companies use Narvar to provide valuable content and maintain an emotional connection during the post-purchase experience to keep customers coming back.
Online shoppers need to know when white-glove deliveries like furniture will be at the doorstep. Narvar makes it easy to onboard carriers seamlessly into one branded platform for retailers like Crate & Barrel.
Mass Merchants choose Narvar as a scalable, enterprise-level platform to drive incremental sales and customer loyalty. Narvar is integrated with many OMS, TMS and personalization engines to speed your time to market.
Home Depot and other DIY retailers arm their customers to tackle any project in a timely manner with transparent package monitoring.
Electronics retailers have seen decreased WISMO call volume, thanks to Narvar’s branded, intuitive post-purchase experience.
Narvar powers many other merchandise categories like food/drug, home improvement, sporting goods, office supplies, and more.
We love that Narvar’s product allows us to connect with our customers at a crucial time in the shopping journey.
Bill Graham, Director of Multichannel, GameStop