Care

Meet and exceed your
customers’ evolving needs.

Make returns a competitive advantage

Give your customers easy, seamless returns they’ll love. Customize and scale business rules however you like, from item eligibility through disposition.

Convert returns into exchanges, online or in-store

Every return is an opportunity to give them what they really want with concierge-like recommendations. Capture feedback to improve merchandising and inventory planning.

Narvar helps us cultivate the devotion of our most loyal customers and maintain that crucial relationship through the full customer journey.

John Perasco, Assistant Vice President of eCommerce
Urban Decay

Build loyalty with repairs and warranties done right

Make good on your brand promise with simple, painless returns and warranties. Get the job done efficiently with fully customizable business rules.

Help customers before they ask

Serve relevant content through your help page and chat to answer common questions and stave off support requests.

 

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