8.30.2018 Chatbot vs. Email vs. Voice: How to Communicate with Customers Future of Retail, Omnichannel, Voice Commerce
5.25.2018 GDPR Just Killed Your Personalization Strategy. What Now? Customer Experience, Future of Retail, Loyalty, Personalization, Voice Commerce
5.21.2018 Hey Google: Show Me the Future of Retail Ecommerce, Future of Retail, Personalization, Voice Commerce
3.21.2018 Giving a Voice to Post-purchase Customer Experience, Future of Retail, Retail Technology, UK, Voice Commerce