Blog / Authors

Andria Tay

Andria is Global Director of Marketing & Communications at Narvar. She grew up in entertainment at iconic brands like EMI & MTV before pivoting to ecommerce, most recently at Walmart.com.

Mar 22, 2022

Key Hits and Misses in Retail Technology

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Retail Technology

Mar 8, 2022

Why Narvar Was Recognized for Social Good on Fast Company’s Most Innovative Companies List in 2022

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Dec 10, 2021

Why Is It Important to Get a Return Back Faster?

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Nov 26, 2021

How Consumers Feel About "Keep the Item" Return Policies

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Nov 17, 2021

The Unsexy Reality of How to Prevent Returns

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Nov 12, 2021

Consumers Expect Slower Delivery Times Yet Plan to Shop More Online This Year

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Oct 19, 2021

The Most-coveted VIP Return Offerings

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Apr 21, 2021

Reuse, recycle...return? Make Returns More Sustainable Now

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Apr 16, 2021

Video: How Retailers Can Tackle Supply Chain Disruptions

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Industry Trends

Mar 9, 2021

Why Narvar is on Fast Company's Most Innovative Companies List 2021

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Dec 14, 2020

Mall of America and Narvar Launch Convenient Returns Drop-off Service

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Dec 11, 2020

The Case for Patience and Communication to Combat "Shipageddon"

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Aug 4, 2020

Why It’s Imperative for Healthcare to Modernize the Patient Experience

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Industry Trends

Jul 6, 2020

4 Consumer Behaviors That Will Persist Post-crisis

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Customer Experience

Apr 2, 2020

Survey Results: Retailer Sentiment and Action During The COVID-19 Crisis

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Industry Trends

Oct 31, 2019

Optimize for These Predicted Holiday Trends in Consumer Behavior

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Feb 20, 2019

Narvar Named to Fast Company’s Annual List Of The World’s Most Innovative Companies for 2019

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Dec 27, 2018

Are Your Return Policies Blocking Sales? Tackle These 6 Top Dealbreakers

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Customer Experience

Dec 4, 2018

4 Things You Need to Do this Holiday Season to Gain Repeat Customers

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Nov 15, 2018

As Movember Arrives, Men’s Grooming Brands Are on the Rise

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Oct 30, 2018

The Best Retail Chatbots

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Customer Experience

Sep 27, 2018

The Role of Reinvention: Macy’s Epic Retail Rebound

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Customer Experience

Aug 28, 2018

Narvar Raises Series C Round to Simplify the Lives of Consumers Worldwide

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May 25, 2018

GDPR Just Killed Your Personalization Strategy. What Now?

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Personalization

May 21, 2018

Hey Google: Show Me the Future of Retail

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Future of Retail

Dec 8, 2017

[Video] Retail Executive Michael Scharff on Industry Trends

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Customer Experience

Nov 28, 2017

[Video] Retail Leader Corey Harris at Ipsy Weighs in on Retail Experience

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Customer Experience

Nov 2, 2017

What You Should Know About the Rise of Voice-Activated Shopping

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Oct 10, 2017

Meet the People Who Will Help European Retailers Foster Loyalty

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Customer Experience

Jul 17, 2017

Machine Learning Is Delivering More Personal Retail Experiences

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Jul 10, 2017

Amazon's Strategy is Clearly Outlined in Prime Day Offers

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Jun 30, 2017

Narvar Bot for Messenger: Improving Post-purchase for Consumers on Facebook

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Jun 27, 2017

Never Shop for Toothpaste Again: How AI is Changing the Way We Shop

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Jun 1, 2017

Narvar Q&A: Sucharita Mulpuru, Retail Analyst and Industry Expert

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May 9, 2017

Study: 90% of Retailers Agree That Post-purchase Drives Revenue

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Apr 21, 2017

Indie Record Retail: Spinning Success

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Customer Experience

Apr 14, 2017

Rebooting Retail Now Will Unlock Future Success

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Customer Experience

Apr 11, 2017

Narvar Speaker Series: Scott Dorsey of High Alpha

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Mar 20, 2017

Narvar Launches Post-purchase Benchmark

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Customer Experience

Mar 17, 2017

Innovation Day at Narvar: Hacking the Hackathon

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Mar 7, 2017

Celebrating Women in Retail Leadership

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Feb 20, 2017

4 High-tech Ways Store Associates Can Support Digital Shoppers

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Customer Experience

Feb 16, 2017

What We Learned at the Narvar Summit

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Feb 13, 2017

Why One Industry Expert Thinks Chatbots Are Retailers’ New Best Friends

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Future of Retail

Feb 8, 2017

Narvar Summit Brings Together Post-purchase Executives in San Francisco

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Feb 5, 2017

Emotional Alchemy: The New Formula For Loyalty

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Customer Experience

Feb 2, 2017

Supply Chain Technology is the New Cool Kid on the Block

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Customer Experience

Jan 18, 2017

Shopping Preferences Shifting Toward Effortless, Emotion-driven Commerce, Says New Study

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Customer Experience

Jan 5, 2017

Be Prepared For These 2017 Retail Trends

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Dec 12, 2016

How to Deliver on Customer Expectations During the Holidays

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Customer Experience

Dec 6, 2016

That Was Easy: Retailers Must Simplify Shopping In A Complex World

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Customer Experience

Dec 1, 2016

Narvar Brings the Power of Artificial Intelligence to Retailers

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Future of Retail

Nov 28, 2016

Narvar Speaker Series: Fung Capital - Investing in the Future of Retail

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Nov 21, 2016

Narvar Speaker Series: Jenny Lefcourt of Freestyle Capital

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Nov 11, 2016

Singles Day: The Biggest Retail Holiday You’ve Never Heard Of

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Oct 27, 2016

Retail Revolution: The Customer Is Now In Charge

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Customer Experience

Jul 28, 2016

Customer Singularity: Where Online and Offline Meet

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Customer Experience